Question 1

1. How do I post a job?

Accepted Answer

To post a job, log into your FlexCrew employer account, click on "Post a Job," fill in the job details such as title, description, required skills, pay rate, and location, and then publish it for workers to see.

Question 2

2. How can I find workers with specific skills?

Accepted Answer

FlexCrew offers a filter feature where you can select the skills you’re looking for in workers. This helps you easily find the right match for your job requirements.

Question 3

3. How do I communicate with a worker?

Accepted Answer

You can use the built-in chat feature within the app to connect with potential candidates, clarify job details, and negotiate rates.

Question 4

4. How does payment work?

Accepted Answer

Employers can choose from weekly pay, end-of-job pay, or bi-weekly payments for completed shifts. Payments can be managed securely through our integrated system.

Question 5

5. Can I cancel a job after posting?

Accepted Answer

Yes, you can cancel a job posting through the "Job Details" section as long as you have not hired a worker for the role. If you are chatting or negotiating with any interested applicants, it is important to notify them before cancellation to maintain a good rating and provide a positive user experience.

Question 6

6. How do I edit or update a job posting?

Accepted Answer

To edit an existing job,select the job you want to update, go to the “job details” section, click on “Edit Job”, make the necessary changes, and save. Updates will be reflected immediately.

Question 7

7. How can I review worker profiles and ratings?

Accepted Answer

When you receive applications or proposals, you can view worker profiles, past work history, and ratings given by other employers to make an informed hiring decision.

Question 8

8. What happens if a worker cancels?

Accepted Answer

If a worker cancels their engagement, you will receive a notification and can re-open the job posting to find a replacement quickly.

Question 9

9. Can I offer feedback or rate a worker?

Accepted Answer

Yes, after a job is completed, employers can leave feedback and rate workers based on their performance. This helps maintain a trustworthy community and aids others in making decisions.

Question 10

10. How do I update my company information?

Accepted Answer

To update your company profile, payment details, or any other information, go to your account settings and make the necessary changes. If you need additional assistance, you can always reach out to FlexCrew's support team (contact@flexcrewusa.com) for help.

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